Arrow Fat Left Icon Arrow Fat Right Icon Arrow Right Icon Cart Icon Close Circle Icon Expand Arrows Icon Facebook Icon Instagram Icon Hamburger Icon Information Icon Down Arrow Icon Mail Icon Mini Cart Icon Person Icon Ruler Icon Search Icon Shirt Icon Triangle Icon Bag Icon Play Video

FAQs

Ordering

How do I know whether my order is confirmed?

I need to place an urgent order. Are you guys able to help me out?

Sizing

Help! How do I know which size fits my dog?

If my dog is in between sizes, should i get the larger or smaller size?

Is the sizing standardized for all your products?

Fabric & Care

Will the apparel be too hot for my dog?

Can the apparel be machine-washed?

Cats

Can my cat wear these apparel too?

Shipping

Do you ship internationally?

I’m from Singapore, how long will it take for me to receive my order?

Do you offer free shipping?

Payment

What are the available methods of payment?

Is it safe to pay by credit/debit card?

Why are my purchases converted to USD at checkout?

Exchanges & Returns

I purchased the wrong size and need to make an exchange, how should I go about it?

What is your returns policy?

What are the conditions for exchanges and returns?

What items are final sale?

Location

Where are you guys located?

Can I drop by your studio to pick out a few pieces for my pup?

Didn’t find what you were looking for? Contact us. Contact